Replay: Keys To Great Customer Service

Keys To Great Customer Service For Restaurants And Pizzerias We talk a lot about marketing and all the ways to grow your business bigger and better. We bring you what’s working using both online and offline marketing. Sometimes keeping the customers you already have is the best way to succeed.  In this episode of #SPMLive we … Read more

SPM Live: New Place, New Format, New Topics

The Future of SPM Live We want to deliver not only great podcast episodes but really great content on the blog and on SPM Live as well.  So what does this mean for you? We have a few new things happening with the live show over the next few weeks. We are changing the format, the topics and … Read more

SPM Live: What To Do After Hiring- The Training Episode

Training Your Staff For Success So every Monday night over on Blab (for now at least) we have SPM Live. We talk about a particular topic for about 30-45 minutes then after we hang out and answer questions from the live audience. Next weeks may be on a google hangout ;).  A few weeks ago … Read more

Replay: SPM Live HR Rountable (Ideas for employee retention)

Getting Clear on Your Vision For Your Business, Staff and Yourself For this weeks live we talked all about creating a vision for not only your business, but for yourself and your staff. The problem many have in the restaurant business is finding and training good help.. or so they think.  Being a clear communicator … Read more

Replay SPM Live: Facebook Ads Explained

Replay of SPM Live Facebook Ads For Restaurants and Pizzerias  Every Monday night at 8pm Est we do our live show. We talk about social media, marketing, hiring/training and much, much more.  On this weeks show we went into detail about facebook ads. We discussed the difference between the many ways to place ads for … Read more