In this episode, Bruce interviews Casey, the COO of Fat Boys Pizza. They discuss the importance of surrounding yourself with smart people when growing a business and the challenges of managing a growing franchise. Casey shares insights into his role as the director of operations and the need for efficient decision-making. They also touch on the limitations of bandwidth and how it affects productivity. Overall, this episode offers valuable insights into the operations and growth strategies of Fat Boys Pizza.
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Additionally, the guest on the podcast discusses the significance of technology and innovation in addressing labor shortages. They mention that individuals are utilizing technology to tackle these challenges and create opportunities for success. The guest also shares their exploration of various technological ideas and recognizes the vast potential of software and technology. This indicates that the company is actively seeking innovative solutions to enhance their operations and overcome any obstacles they may face.
Overall, the episode emphasizes the importance of surrounding oneself with intelligent individuals and leveraging technology to make informed decisions and drive business growth.
The host has been actively exploring technology and software to find innovative solutions for the company. In the episode, the host mentions that they began delving into various technological ideas and concepts in March. They express excitement about the potential of technology to address labor shortages and improve the company’s success. The host acknowledges that there is still much to learn regarding software and tech. Still, they remain optimistic about the innovation happening in the restaurant industry.
They mention the rapid evolution of equipment and the increasing role of software in every aspect of the business. The host also admits to sometimes needing help comprehending technical information shared by individuals knowledgeable in APIs, configurations, and other technical aspects. However, they remain pragmatic and start implementing various technological solutions from different specialized companies, such as a loyalty program, online ordering platform, POS system, and guest feedback system. Overall, the host’s exploration and deep dive into technology and software reflect their commitment to finding innovative solutions for the company.
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