Lee Cockerell on Restaurant Leadership and Company Culture (Video)

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Lee Cockerell on Leadership and Company Culture

Lee Cockerell is the former Executive Vice President of Operations for the Walt Disney World® Resort. “As the Senior Operating Executive for ten years Lee led a team of 40,000 Cast Members and was responsible for the operations of 20 resort hotels, four theme parks, two water parks, a shopping & entertainment village and the ESPN sports and recreation complex in addition to the ancillary operations which supported the number one vacation destination in the world.

“One of Lee’s major and lasting legacies was the creation of Disney Great Leader Strategies which was used to train and develop the 7,000 leaders at Walt Disney World. Lee has held various executive positions in the hospitality and entertainment business with Hilton Hotels for 8 years and the Marriott Corporation for 17 years before joining Disney in 1990 to open the Disneyland Paris project.

He is the author of several best-selling books including Creating Magic, The Customer Rules, and Time Management Magic.

What To Listen For:

  • What a typical day at Disney was like for Lee
  • What makes a great leader
  • Why building your team is so important
  • The mistakes Lee has made along the way
  • Why learning is the key to success
  • How asking questions can make your job so much easier
  • Why having a positive attitude is the most important thing

Mentioned In This Episode:

Thanks For Listening

Thank you for taking the time to listen to this episode. I hope that you have found it to be valuable. If you have a question or comment you can email at Bruce@smartpizzamarketing.com 

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